Customer Support

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Our customer support team is based in Seattle, WA (Pacific Time Zone). If you have any questions about your order or need assistance please reach out to us: 

Business Hours: Monday to Friday, 9 AM to 5 PM PST

Email: info@visrx.com

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Shipping Methods

All of our orders are shipped via USPS Priority Mail with an average estimated delivery of 1 - 3 Business Days. Our order processing times may take an additional two business days.

Disclaimer: Delivery estimates exclude holidays and weekends or unforeseen delays.

 

Shipping Costs

Shipping costs are calculated during checkout based on the shipping method chosen and your delivery address. For USPS Priority Mail a flat rate of $10.00 will be charged for shipping 

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View our full Shipping Policy here.

View our full Return & Refund Policy here.

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Order Tracking

After your order is complete, you will receive a thank you email. Our processing time takes up to 2 business days, and shipping transit time is 1-3 Business Days. You can call us for the tracking number and track the status of your shipment, or track through the USPS website here. If you encounter any issues, feel free to reach out to our team for assistance.

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